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T&Cs
All goods and products advertised on this website are and remain the property of Ian R. Crane. until paid for in full. We accept credit and debit card payments, post and fax orders and payment by bank transfer. These options are available at the end of the cart checkout process. Goods will be dispatched when payment has been received/confirmed. If you receive an order which is incomplete items please contact us as soon as possible. This should be within 2 working days of receiving your order. We will arrange a replacement, send you the missing items or arrange a refund promptly. If you receive an order which has damaged or defective goods please contact us as soon as possible. This should be within 2 working days of receiving your order. We will arrange a replacement promptly. We are happy to accept your return and will refund your credit card for the amount of the items purchased if you:
All returned goods should be sent by recorded delivery to: NOTE: Original and return shipping costs will not be refunded. We cannot return non-qualifying items to you.
This policy explains how Ian R. Crane. uses any information you provide to us during your use of our website. This online shop is operated by Ian R. Crane. (‘us’) which is the Data Controller for the purposes of the Data Protection Act 1998. You may contact us at the following address: Ian R. Crane: Apt 4, Wolborough Heights, South Road, Newton Abbot, TQ12 1HQ Telephone: If you do not wish to receive information from us, please contact us. You may at any time request a copy of the information we hold on you (for which we may charge a small fee) by writing to us at the above address. |
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